Benefits Navigation With a Human Touch

Real people helping employees navigate benefits, healthcare, and everything in between.

111 W 19th Street, 2 FL
New York, NY, 10011

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TRUSTED BY 1,000,000+ ELIGIBLE MEMBERS NATIONWIDE

What we solve for clients:

Rising Healthcare Costs

We actively guide employees towards in-network care providers and preventive services, reducing costs.

TOUCHCARE

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ABOUT US

TouchCare is a healthcare concierge service. Our mission is to help members be better consumers of healthcare. (And save them lots of money in the process). Learn more.

Satisfaction Rate

Eligible Members

NPS Score

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What makes TouchCare different?

Our expert support team takes the time to understand each employee's needs and stays with them until the issue is resolved.

WHAT OUR MEMBERS ARE SAYING

Employee Engagement

Our 1:1 guidance and education empowers employees to make informed choices, leading to higher utilization.

TouchCare Resources

We partner with brokers, consultants, general agents, and HR teams to extend their capacity. Our licensed Health Assistants and Billing Specialists handle employees' benefits and healthcare questions to help reduce the administrative burden and give your team valuable time back.

SERVICES OVERVIEW

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Get to know all of TouchCare's unique concierge services.

BACK OFFICE SUPPORT

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Take the burden off your team and support employees with personalized assistance from benefits experts.

CASE STUDY

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TouchCare helps media giant address wasteful costs and improve employee experience.

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About

Evolving Workforce

Tailored benefit recommendations and assistance based on individual preferences cater to a diverse workforce.

See all of our resources here.

"TouchCare was such a huge help! Within a couple of days, they breezed through all the friction points that have discouraged me from setting up preventative care appointments for *years*. It's such a relief to have found a PCP and have an appointment on the calendar. I'm so grateful to have had their help."

- TouchCare Member

"TouchCare was superb in taking care of my issue and handled it quickly. It truly has taken a huge burden off of me. I appreciate their ability to handle something that I just didn't want to deal with and avoided for quite some time. This service is amazing and should be offered by more companies."

- TouchCare Member

"I just finished a call and they are blown away that the company went from spending approximately $20,000 a month on medications for their employee and after our 2 RxCare consults with them they are now spending $0 a month! They told me they are singing the praises of  TouchCare"

- TouchCare Client